Legal

Privacy Policy

Information We Collect

When you interact with our website or make a booking inquiry, we may collect: personal identification (name, email, phone, address), booking details (travel dates, guest count, special requests), payment information processed via secure third-party processors, and technical data (IP address, browser type, cookies for analytics).

How We Use Your Information

We use your data to process and manage reservations, communicate regarding your stay (pre-arrival info, concierge services), improve our website and services, and send promotional materials only if you have opted in. We also use it to comply with legal obligations and resolve disputes.

Data Protection

We implement industry-standard security measures to protect your personal data. Payment information is processed through encrypted, PCI-compliant gateways and is never stored on our servers.

Cookies

Our website uses cookies to enhance your browsing experience and analyze traffic. You can control cookie settings through your browser preferences. Disabling cookies may affect some website functionality.

Third-Party Sharing

We do not sell your personal information. We may share data with trusted service providers (concierge, transportation, chef services) solely to fulfill your booking and enhance your stay.

Your Rights

You have the right to access, correct, or delete your personal data at any time. Contact us at info@pedregalluxuryvilla.com to exercise these rights.

Changes to This Policy

We reserve the right to update this privacy policy at any time. Changes will be posted with an updated revision date.

Last updated: April 2026